Do I have to pay for my hearing test?
If you have Ontario Health Insurance (OHIP), Cleartone Hearing Centre can provide a hearing test free of charge.

How much do hearing aids cost?
A single hearing aid can range from under 1000 to as much as 3000. However, there are a number of possible sources from which you can receive funding such as private insurance or from the government.
Through the Government of Ontario - Ministry of Health and Long-term Care, you can receive partial funding for any hearing instruments you might require. In order to qualify for this funding, you must have a long-term hearing loss that requires the use of a hearing aid for six months or more. You must also have Ontario Health Insurance (OHIP) and a valid Health Card in your name. For more information, please visit the Government of Ontario - Ministry of Health and Long-term Care website.

What if my hearing gets worse after I’ve bought my hearing aid?
With the technological advancements available in today’s hearing technology, hearing instruments can be adjusted to meet any changing needs you might have. Cleartone Hearing Centre offers free adjustment services for our clients.

Do I have to buy batteries or recharge my hearing aids?
The vast majority of hearing instruments today run on disposable batteries. However, there are some models that use built-in rechargeable batteries.

What’s the refund policy?
If you are unhappy with your hearing instrument, we will gladly give a full refund minus your initial non-refundable deposit.

Can I deal with my hearing loss without hearing aids?
Depending on the type and degree of hearing loss you have, hearing aids may or may not be required. In order to best determine what you require, please book an appointment with us today for a free hearing evaluation and consultation.

How long does it take to get a pair of hearing aids?
Cleartone Hearing Centre can have your new hearing aids available within 1 - 2 weeks after your initial fitting. However, if you require them sooner, we provide an express service which can deliver your hearing aids in as little as 3 days.

Do I have to wear my hearing aids all the time?
In order for you to benefit maximally from your hearing aids, they should be worn as often as possible. They can be removed when you go to sleep though. Additionally, hearing aids are generally not waterproof so they should be removed if they are at risk of being exposed to water (e.g. when bathing or swimming).

What if I break or damage my hearing aids?
Cleartone Hearing Centre provides a 2-year manufacturer’s repair warranty with the purchase of any new hearing aid. As well, we offer a 1-year lost-and-damaged warranty.

Can I just use one hearing aid instead of two?
Whether you need one or two hearing aids depends on the type and degree of hearing loss you have. In order to best determine what you require, please book an appointment with us today for a free hearing evaluation and consultation.

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